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policy areas: public services

cps_policy_public_services_Top-down centralised control of public services has failed to deliver. The CPS has been a consistent advocate for greater choice and diversity of provision, opening up state monopolies to new providers and putting greater power and responsibility in the hands of parents and patients.

New technology can create opportunities for the individual to take greater control of public services.

But the information revolution should be used to empower the individual. They should, for example, be able to compare the performance of different schools, hospitals and police forces. What should be avoided is the alternative: the drift towards greater centralisation of personal data in state-run databases.

The Centre is also developing a model of freedom for public services, which transfers accountability away from the centre to the local level. Local professionals should be trusted to do their jobs; and citizens should be trusted to hold them to account. Central targets, regulations and quangos can then be cut and eliminated, thereby reducing the cost of government and improving services on the ground.

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